VIDU ONE - Account Deletion

VIDU ONE is operated by TSMAT FAILEDCIBLI CONSULTING PRIVATE LIMITED.
Users can request deletion of their VIDU ONE account and associated personal data by contacting us.

How to request account deletion

Please send an email to: info@failedcibli.com, mailto:info@failedcibli.com

Use the subject line

VIDU ONE Account Deletion Request

Please include:

  •  Full name
  • Registered mobile number
  • Registered email address
  • Reason for deletion, optional

What data will be deleted

After verification, we will delete or anonymize:

  •  Account profile details
  • Contact details
  • Uploaded documents
  • Credit report analysis records
  • App activity records related to the user account

Data that may be retained

Some records may be retained where required by law, tax, audit, fraud prevention, dispute resolution, payment compliance, or regulatory requirements.

This may include:

  • Payment and invoice records
  • Transaction references
  • Legal or compliance records
  • Service history required for dispute or audit purposes

Processing time

Deletion requests are normally processed within 30 days after successful identity verification.

Partial data deletion

Users may also request deletion of selected data without deleting their full account by emailing the same address.

Contact

TSMAT FAILEDCIBLI CONSULTING PRIVATE LIMITED

  • Website: https://failedcibli.com
  • Email:info@failedcibli.com,
    info@failedcibli.com
Credit Cibli